Implementing Enterprise Risk Management

Implementing Enterprise Risk Management
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Winning techniques and strategies for nonprofits and government agencies in creating successful and critical key performance indicators By exploring measures that have transformed businesses, David Parmenter has developed a methodology that is breathtaking in its simplicity and yet profound in its impact. Key Performance Indicators for Government and Nonprofit Agencies: Implementing Winning KPIs is a proactive guide representing a significant shift in the way KPIs are developed and used, with an abundance of implementation tools for government agencies and nonprofit groups. Implementation variations and short cuts for government and not-for-profit organizations How to brainstorm performance measures Templates for reporting performance measures A resource kit for a consultant who is acting as a coach / facilitator to the in-house project team Also by David Parmenter: Key Performance Indicators: Developing, Implementing, and Using Winning KPIs, Second Edition Filled with numerous case studies and checklists to help readers develop their KPIs, this book shows government agencies and nonprofits how to select and implement winning key performance indicators to ensure that their performance management initiatives are successful.

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Implementing Enterprise Risk Management

From Methods to Applications

JAMES LAM


Copyright © 2017 by James Lam. All rights reserved.

Published by John Wiley & Sons, Inc., Hoboken, New Jersey.

Published simultaneously in Canada.

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Library of Congress Cataloging-in-Publication Data is Available:

ISBN 9780471745198 (Hardcover)

ISBN 9781118221563 (ePDF)

ISBN 9781118235362 (ePub)

Cover Image: © canadastock/Shutterstock

Cover Design: Wiley

For my father, and best friend, Kwan Lun Lam

Preface

Confucius said: “I hear and I forget. I see and I remember. I do and I understand.”

Indeed, the value of knowledge is not in its acquisition but in its application. I am grateful that I have had opportunities to apply risk management in a wide range of roles throughout my 30-year career in risk management. As a consultant, I've worked with clients with different requirements based on their size, complexity, and industry. As a risk manager, I've implemented enterprise risk management (ERM) programs while overcoming data, technical, and cultural challenges. As a founder of a technology start-up, I've worked with customers to leverage advanced analytics to improve their risk quantification and reporting. In the past four years, as a board member and risk committee chair, I've worked with my board colleagues to provide independent risk oversight while respecting the operating role of management.

These experiences have taught me that knowledge of ERM best practices is insufficient. Value can be created only if these practices are integrated into the decision-making processes of an organization. The purpose of this book is to help my fellow risk practitioners to bridge the gap between knowledge and practical applications.

In my first book, Enterprise Risk Management – From Incentives to Controls (Wiley, 1st edition 2003, 2nd edition 2014), the focus was on the what questions related to ERM:

• What is enterprise risk management?

• What are the key components of an ERM framework?

• What are best practices and useful case studies?



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