Think One Team
Get ahead in your personal and professional life with crowd-pleasing communication skills Packed with advice on improving verbal and non-verbal communication skills alike, Communication Essentials For Dummies is a comprehensive, approachable guide to communication no one should be without. Utilising a core range of simple skills, this friendly guide shows you how easy it is to communicate effectively. You'll find out how to listen actively, establish rapport, communicate with credibility, manage communication in difficult situations and converse with ease using modern technology – and lots more. Great communication skills can make all the difference in your personal and professional life, but for those who tend to get a bit tongue-tied under pressure or just have a hard time asserting themselves, voicing thoughts coherently and confidently can be a sweat-inducing experience. Here, expert author Elizabeth Kuhnke takes the intimidation out of communication by sharing her top tips for successful communication in any situation. Discover how to get ahead in the workplace by mastering your communication skills Realise the benefits of active listening and the value of establishing rapport Understand how the use of effective communication skills can help you secure a new job offer Recognise how to use effective communication to negotiate your way to personal and professional success Whether you're looking to climb the corporate ladder, take on a new professional challenge or just want to improve your communication skills in personal and professional relationships, Communication Essentials For Dummies will have you listening, voicing and articulating your way to success in no time.
Читать Think One Team онлайн беплатно
THINKONETEAM
SECOND EDITION
THE REVOLUTIONARY 90-DAY PLAN THAT ENGAGES EMPLOYEES, CONNECTS SILOS AND TRANSFORMS ORGANISATIONS
GRAHAM WINTER
First published in 2016 by John Wiley & Sons Australia, Ltd
42 McDougall St, Milton Qld 4064
Office also in Melbourne
© Graham Winter 2016
The moral rights of the author have been asserted
National Library of Australia Cataloguing-in-Publication data:
All rights reserved. Except as permitted under the Australian Copyright Act 1968 (for example, a fair dealing for the purposes of study, research, criticism or review), no part of this book may be reproduced, stored in a retrieval system, communicated or transmitted in any form or by any means without prior written permission. All inquiries should be made to the publisher at the address above.
Cover design by Wiley
Cover image: © Snowshill /iStockphoto.com
Internal images designed by Claire Magarey from Somersault design
Frog illustration on page 185 by Emma Stuart © Think One Team International
The story featured in this book is entirely a work of fiction. The names, characters, and incidents portrayed in it are the work of the author's imagination. Any resemblance to actual persons, living or dead, events or localities is entirely coincidental.
Disclaimer
The material in this publication is of the nature of general comment only, and does not represent professional advice. It is not intended to provide specific guidance for particular circumstances and it should not be relied on as the basis for any decision to take action or not take action on any matter which it covers. Readers should obtain professional advice where appropriate, before making any such decision. To the maximum extent permitted by law, the author and publisher disclaim all responsibility and liability to any person, arising directly or indirectly from any person taking or not taking action based on the information in this publication.
about the author
Graham Winter is a best-selling author and adviser on leadership, teamwork and performance to leading Australian and international organisations.
He is the founder and Executive Director of Think One Team International and his background includes three-times Chief Psychologist to the Australian Olympic Team (including Sydney 2000) and six years as exclusive designer of High Performance Leadership programs for PwC Consulting in the Asia–Pacific.
As a Consultant and Performance Psychologist Graham has worked with thousands of leaders and teams across Australia and internationally.
His books include the bestseller think one team, the man who cured the performance review and his most recent book, first be nimble, which is becoming a must-read for leaders and professionals addressing the challenge to adapt and innovate in a volatile business world.
He is married with two sons and lives in Adelaide, from where he travels regularly to consult and advise clients.
Graham can be contacted through www.thinkoneteam.com.
acknowledgements
Special thanks to my family, friends and colleagues who helped to bring think one team to life as a book and as a successful development and organisation change method for so many enterprises:
• Carol Winter for your love, support, tolerance, pragmatism and willingness to always put yourself second to create the environment in which your boys have flourished.
• Kathy O'Donnell for your passion and attention to every detail that has made 'think one team' so successful. You even gave your name to a jelly-bean company!
• Paul Lloyd for your persistence and support, and in particular for sharing the rollercoaster and never threatening to jump.
• Mark Winter for your challenging and innovative ideas, your commercial nous and for being a wonderful son.
• Ben Winter for the thousands of little ways you have supported me and brought joy to my life.
• Anne Carman for being a great colleague and source of common sense when it's needed most.
• Ron Steiner for your friendship, honest feedback, support and sense of humour.
• Gavan Wills for your integrity at every step of a difficult journey.
• Robyn Tillett for being our unflappable trouble-shooter in the office.
• Claire Magarey from Somersault Design for bringing our brand to life and being so delightfully patient when faced with our crazy ideas.
• Scott Eathorne for your great work in creating the publicity for think one teamTM that keeps us front of mind in the business community.
• Nick Wallwork for seeing the potential in this book.
• Frank Prez for professional advice and assistance over many years.
• Duncan Rumbold for being such a wonderful collaborator on our journey to creating the online toolbox.
• Googe Farrugia and the team at Bravo! for partnering with us to build the Think One Team Collaboration Space.
• Sandra Balonyi for yet another great effort in editing the manuscript.
• The team at John Wiley & Sons Australia for your vision, guidance and support in bringing all of my books to the market.
• All our staff, facilitators, clients, partners and colleagues for your enthusiasm and willingness to make 'think one team' a way of doing business.
