Breakpoints

Breakpoints
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Get ahead in your personal and professional life with crowd-pleasing communication skills Packed with advice on improving verbal and non-verbal communication skills alike, Communication Essentials For Dummies is a comprehensive, approachable guide to communication no one should be without. Utilising a core range of simple skills, this friendly guide shows you how easy it is to communicate effectively. You'll find out how to listen actively, establish rapport, communicate with credibility, manage communication in difficult situations and converse with ease using modern technology – and lots more. Great communication skills can make all the difference in your personal and professional life, but for those who tend to get a bit tongue-tied under pressure or just have a hard time asserting themselves, voicing thoughts coherently and confidently can be a sweat-inducing experience. Here, expert author Elizabeth Kuhnke takes the intimidation out of communication by sharing her top tips for successful communication in any situation. Discover how to get ahead in the workplace by mastering your communication skills Realise the benefits of active listening and the value of establishing rapport Understand how the use of effective communication skills can help you secure a new job offer Recognise how to use effective communication to negotiate your way to personal and professional success Whether you're looking to climb the corporate ladder, take on a new professional challenge or just want to improve your communication skills in personal and professional relationships, Communication Essentials For Dummies will have you listening, voicing and articulating your way to success in no time.

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BREAKPOINTS

How to Shift Your

Business to the Next Level

Dr Mike Ashby


wiley logo

First published in 2016 by John Wiley & Sons Australia, Ltd

42 McDougall St, Milton Qld 4064

Office also in Melbourne

© The Breakthrough Company Limited 2016

The moral rights of the author have been asserted

National Library of Australia Cataloguing-in-Publication data:



All rights reserved. Except as permitted under the Australian Copyright Act 1968 (for example, a fair dealing for the purposes of study, research, criticism or review), no part of this book may be reproduced, stored in a retrieval system, communicated or transmitted in any form or by any means without prior written permission. All inquiries should be made to the publisher at the address above.

Cover design by Wiley

Disclaimer

The material in this publication is of the nature of general comment only, and does not represent professional advice. It is not intended to provide specific guidance for particular circumstances and it should not be relied on as the basis for any decision to take action or not take action on any matter which it covers. Readers should obtain professional advice where appropriate, before making any such decision. To the maximum extent permitted by law, the author and publisher disclaim all responsibility and liability to any person, arising directly or indirectly from any person taking or not taking action based on the information in this publication.

To Franceska, for everything

FOREWORD BY JUSTINE ROSS

I'm not sure exactly what a businessperson is but I am most definitely not one. I guess I'm a business groupie. I hang around businesses and businesspeople and I consume information on business. Then, like all good groupies I form an opinion and scream about it. On the other hand, my husband and business partner Geoff is a business builder, a visionary and a change maker.

Together we run fairly critical eyes and ears over business ‘how to' manuals and their authors, and usually we wind up thinking it's total ‘blow' covering simple stuff. Everyone wants the next secret to success or to be the next 42 Below (ideally a heap bigger) and everyone hopes that someone (anyone) can tell them how. Breakpoints comes close to this answer because ultimately it tells you to ‘Get On With It'. If we had one regret over 42 Below it would be not to have gone ‘harder, faster, sooner'. We almost missed the 1990s crest of a growth curve in global super premium liquor, and then we clung to our day jobs and worried about ‘security' and ‘risk' for too long.

We find lack of ‘field experience' a tough pill to swallow in a business adviser but the ideas shared in this book come from a very good place. Not only is Dr Mike Ashby educated to the very highest level in his field but he's also been a very successful business leader. He is the full package and he has challenged himself and others to keep evolving critical thinking as times and markets have moved on. This book is like a continuation of Dr Mike's ebooks, blogs, programs and learnings over many years of business coaching and personal experience, systemised and synthesised for the benefit of anyone anywhere. This is a man passionate about his messaging and generous enough to ensure everyone has access to success.

Dr Mike seems to have a slightly different spin on all our favourite sayings. We say, ‘If what you are doing isn't working, change what you're doing'; he says, ‘Doing the same thing and expecting the same results is dangerously delusional today'. Ha! We like his version better.

In business you hear about moments where there is a departure from the past after which life becomes different. Thanks to Mike these now have this cool name – ‘Breakpoints'. But of course the inverse of the word Breakpoint is point break, a surfing term that is also apt for business – you surf the curve until each breakpoint. With our businesses there have been more do or die moments than we care to recall. Much work has been needed to support people at these times because too many superb businesses don't make it.

In a way few business books do, this one addresses our emotional energy, mental wealth and even our ‘breathing' but not in a weird way. Mike understands that our well-being is as essential to business success as supply chain management and he is rooting for you to have some balance – and Arianna Huffington and a ground swell of new research on productivity concur. With 42 Below, we didn't have any balance at all, but with our new businesses we are trying to work smarter and this book tells us how.

Breakpoints offers a brilliantly straightforward marketing framework; a people plan; and the seven mistakes made by businesses, which on their own make the book worth owning, if only to read them once a month. Mike also addresses the question of ‘mastery', or what happens after you reach a certain level of success. This is walking the talk, and he expects you to need this bit.

This book is destined to be around for some time because it has unusually wide audience appeal. The knowledge shared isn't just for one stage of business or personal growth – its wisdom will benefit a rookie startup as much as an experienced and successful entrepreneur. When people ask us about the 42 Below story we can just hand them our book,



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