CompTIA CSA+ Study Guide

Mike Chapple

David Seidl

Senior Acquisitions Editor: Kenyon Brown

Development Editor: David Clark

Technical Editor: Robin Abernathy

Production Editor: Rebecca Anderson

Copy Editor: Elizabeth Welch

Editorial Manager: Mary Beth Wakefield

Production Manager: Kathleen Wisor

Executive Editor: Jim Minatel

Book Designers: Judy Fung and Bill Gibson

Proofreader: Kim Wimpsett

Indexer: Ted Laux

Project Coordinator, Cover: Brent Savage

Cover Designer: Wiley

Cover Image: ©Getty Images Inc./Jeremy Woodhouse

Copyright © 2017 by John Wiley & Sons, Inc., Indianapolis, Indiana

Published simultaneously in Canada

ISBN: 978-1-119-34897-9

ISBN: 978-1-119-34991-4 (ebk.)

ISBN: 978-1-119-34988-4 (ebk.)

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I dedicate this book to my father, who was a role model of the value of hard work, commitment to family, and the importance of doing the right thing. Rest in peace, Dad.

– Mike Chapple

This book is dedicated to Ric Williams, my friend, mentor, and partner in crime through my first forays into the commercial IT world. Thanks for making my job as a “network janitor” one of the best experiences of my life.

– David Seidl

Books like this involve work from many people, and as authors, we truly appreciate the hard work and dedication that the team at Wiley shows. We would especially like to thank senior acquisitions editor Kenyon Brown. We have worked with Ken on multiple projects and consistently enjoy our work with him.

We also greatly appreciated the editing and production team for the book, including David Clark, our developmental editor, who brought years of experience and great talent to the project, Robin Abernathy, our technical editor, who provided insightful advice and gave wonderful feedback throughout the book, and Becca Anderson, our production editor, who guided us through layouts, formatting, and final cleanup to produce a great book. We would also like to thank the many behind-the-scenes contributors, including the graphics, production, and technical teams who make the book and companion materials into a finished product.