Additional praise for Message Not Received: Why Business Communication Is Broken and How to Fix It
“The message comes through loud and clear in Phil Simon’s smart new book: Today’s workplace is drowning in information overload, bad communication, and missed opportunities. Simon shows us the path forward with his savvy and practical advice.”
– Dorie Clark
Adjunct Professor,
Duke University Fuqua School of Business;
Author of Reinventing You
“In a world where disjointed and disorganized communication is the norm, Message Not Received arrives at the perfect time. Phil Simon provides tremendous insights and practical approaches to improve our communication both in and out of the office. If you want to make sure your words are actually heard (not just delivered), then you need to read this book.”
– Mike Vardy
Productivity Strategist;
Founder of Productivityist
“In today’s business world, communication is more important and easily accessible than ever before – so why are we making it so complicated? In Message Not Received, Phil Simon closely examines why keeping it simple amounts to clear and efficient communication. I highly recommend that everyone in business take Simon’s direction.”
– Larry Weber
Chairman & CEO of Racepoint Global;
Author of The Digital Marketer
“Look behind any business failure and you’ll find the lack of communication as a root cause. Phil Simon’s latest book, Message Not Received, examines how and why the latest technologies that are intended to radically improve business communication too often obstruct it instead. Simon’s book provides thorough, effective strategies for enabling effective organizational collaboration and communication to ensure business messages are indeed received. If you want to improve your organization’s communication skills, you owe it to yourself to read this book.”
– Robert Charette
President, ITABHI Corporation
“An essential resource for business clarity. Read Message Not Received to learn how to strip out the jargon and quit confusing people with buzzwords.”
– Anita Campbell
Founder and CEO of Small Business Trends
“A refreshingly relevant critique of modern business communication.”
– Michael Schrenk
Online Intelligence Consultant;
Author of Webbots, Spiders, and Screen Scrapers
Cover design: Luke Fletcher
Copyright © 2015 by John Wiley & Sons, Inc. All rights reserved.
Published by John Wiley & Sons, Inc., Hoboken, New Jersey.
Published simultaneously in Canada.
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Library of Congress Cataloging-in-Publication Data:
Simon, Phil.
Message not received: why business communication is broken and how to fix it/Phil Simon.
pages cm
Includes bibliographical references and index.
ISBN 978-1-119-01703-5 (hardback); ISBN: 978-1-119-04812-1 (ePDF);
