NLP

NLP
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The NLP secrets that experts and top professionals use.Get results fast with this quick, easy guide to the fundamentals of NLP (neuro linguistic programming)Includes how to:• Identify role models and study how they communicate• Build instant rapport in any business situation• Understand the body language of colleagues and competitors• Overcome barriers to success you previously hadn’t known about• Use NLP skills to think and act decisively

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Collins Business Secrets – NLP

Table of Contents

Cover Page

Title Page

2.5 Use failure as feedback

2.6 Ask questions

2.7 Be specific

Be an excellent communicator

3.1 Establish rapport

3.2 Pay attention

3.3 Watch the eyes

3.4 Don’t mention the blue tree

3.5 Create a positive state

Be a great motivator

4.1 Discover your direction

4.2 Know the reason why

4.3 Be convincing

4.4 Reward interests

4.5 Offer the right sized chunks

4.6 Separate externals from internals

4.7 Manage mismatchers

4.8 Respect values

Boost your performance

5.1 Believe in yourself and other people

5.2 Change your perspective

5.3 Change your negative thoughts

5.4 Change the frame

5.5 Anchor positive feelings

5.6 Change your language

5.7 Respond positively to criticism

5.8 Be your own success coach

5.9 Model excellence

Make a powerful impression

6.1 Learn from the masters

6.2 Use stories

6.3 Vary your voice

6.4 Use the 4-Mat system

6.5 Run a great meeting

Sell to anyone

7.1 Know your client

7.2 Ask questions

7.3 Check out what’s important

7.4 Paint a happy future

7.5 Get agreement along the way

7.6 Talk your client’s language

7.7 Handle objections simply

7.8 Use power words

7.9 Watch your ‘buts’!

Jargon buster

Further reading

About the Author

Copyright

About the Publisher

Neuro Linguistic Programming (NLP) is a method used in business to improve performance. It contains techniques that help to change your patterns of thoughts, emotions and behaviour in positive ways. You can use these techniques for yourself, or as a manager with your team.

I first learnt these techniques 15 years ago while I was working in international sales. Immediately I realized how dramatically my performance would improve by applying them in my business work and other parts of my life. I trained first as a practitioner and then as a teacher of NLP. I have since coached and trained hundreds of business people in NLP methods and ways of thinking.

NLP began life in the 1970s as the result of studies at the University of California. Richard Bandler and John Grinder came up with a model of human excellence based on their research into language and behaviour, and the link between mind and body.

NLP has become a powerful tool for improving performance. Some of the benefits I have observed in myself and others are better communication and team skills, overcoming blocks to performance, improved sales, management and leadership skills, greater self-confidence, improved presentation and influencing skills, and the ability to generate clearer goals and achieve them.

This book consists of 50 secrets about NLP, divided into seven chapters.

• Take responsibility. The basic thinking in NLP that allows you to focus on the results you want to get in business.

• Focus on your outcome. How to set a clear desired outcome in order to improve short- and long-term performance.

• Be an excellent communicator. Tools that help you to have better relationships with your colleagues and clients.

• Be a great motivator. Understand how to motivate yourself and others, and achieve more.

• Boost your performance. Overcome barriers and blocks to performance, and increase your personal power in business.

• Make a powerful impression. Increase the impact you make in meetings and at presentations.

• Sell to anyone. How to sell yourself, your products and your ideas successfully inside and outside your organization.

If you follow these 50 secrets, you will have learnt the ways of thinking that allow business leaders to become star business performers. Look forward to boosting your business performance every day and avoid the pitfalls that can hold you back from success.

You can change your results just by changing the way you think.

The key attitude that underlies the thinking and techniques of NLP is to take charge of what happens to you. Once you decide to take responsibility for your business success you will achieve more of what you want (and less of what you don’t want). When you don’t get the result you want quickly, you’ll find it easier to uncover the block and know what to do about it.

“I can’t help being late. All my family are like that.” “I can’t do anything about getting on with my boss. It’s him who always causes the problems.” “I can’t make this business successful, the economy is too bad.” “I can’t stop smoking, I’m addicted to smoking.” “It’s not my fault!”

Everything that happens in life has a cause. Ben eats a big meal. What happens? He puts on weight. Krizia doesn’t eat for two days, and loses weight? It’s simple: the effect of eating too much or too little has been caused by the action of eating too much or too little.



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